Refund policy

All sales are final.

Due to the nature of preloved luxury items, all purchases are final and non-refundable.

However, if an item has a non-disclosed flaw or condition issue that was not mentioned in the listing, we will review the situation on a case-by-case basis and may offer a return, partial refund, or store credit.

All items are carefully inspected and accurately described before shipping. We encourage customers to review all photos, descriptions, and ask questions prior to purchase.

Any concerns must be reported within 48 hours of delivery with clear photos of the issue.

We reserve the right to deny claims if the item condition matches the listing description.

All items are authenticated and sourced from trusted suppliers or consignment partners.